Last updated: 14 November 2020
Who we are
This website is owned and operated by Author Help, and is a division of Shilka Publishing. Our website address is: authorhelp.uk.
What personal data we collect and why we collect it
Cookies
If you hide a banner on this site, it may set a cookie so that the banner is not displayed again the next time you visit the site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We use Intuit QuickBooks and PayPal for invoicing and processing payments. Information you provide may be transferred to Intuit and PayPal for processing in accordance with their privacy policies. (Privacy policies: Intuit, PayPal).
We use TrustPilot for reviews, in accordance with their privacy policy.
We use MailerLite as our marketing automation platform. When you subscribe to our newsletter, the information you provide will be transferred to MailerLite for processing in accordance with their privacy policy and terms of service.
We use WeTransfer for sending large files. If we need to send large files, they may be uploaded to WeTransfer. Your email address will be shared with WeTransfer so that they can send you the email link. The email will be processed in accordance with their privacy policy.
How long we retain your data
If you are a client, your contact and invoice information will be retained for seven years. This is so that we can comply with UK tax laws.
What rights you have over your data
If you are a client, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Affiliate Links
We use affiliate links, which means that purchases made through links on this site may generate a small affiliate commission to us. Your cost is not increased by clicking on these links.
